LearnITPro Bootcamp Training - Apple Service Certification Training

Apple Service Certification Training

Course Description

Apple Macintosh Service Certification Training is a five-day course that teaches students how to identify and resolve issues with Apple desktop and portable computers. Students learn Apple hardware specifications, troubleshooting techniques, component isolation steps, take-apart procedures, and general service guidelines and resources: everything they need to diagnose and repair Apple computers.

A combination of lectures, demonstrations, and hands-on lab exercises with Apple systems provides students with a variety of opportunities to become a Mac expert.

Who Should Attend?

People interested in becoming Apple Certified Technicians

Service technicians who want to expand their service repair skills

Help desk personnel at schools and businesses, Mac consultants, and others needing in-depth understanding of how Apple systems operate

¥ Mac aficionados who are curious about the ins and outs of Apple technology

Certification

Certification exams are delivered onsite for an additional charge of $75 per exam.

Next

Register for Mac OS X course for OS certification. Full certification requirements are ONLY met by taking both hardware and operating system exams. As of Mac OS X 10.5 (Leopard), only the AppleCare OS certification exam counts toward full hardware certification.

What You Will Learn:
• How to access and use Apple's troubleshooting references
• How to use Apple's troubleshooting tools
• How to use general troubleshooting theory to shorten repair turnaround times, and minimize service parts ordered
• How to disassemble and reassemble Apple desktop and portable hardware
• How to avoid ESD damage
• How to avoid CRT damage and injury
• How LCDs and CRTs work
• How to configure and test Mac network access

Schedule & Registration

$2500.00 per student + $199/nite for resort.

Course Outline

Topic	Description
References	Find and use service and support resources quickly and efficiently

Underlying Technologies	Reviews some of the primary technologies used in Apple products

Hardware Tools	Learn how to correctly identify the tools to used on particular parts during a service repair

Software Tools & Techniques	Locate and properly use diagnostics, tools, utilities and techniques when supporting and servicing Apple products.

Power Management	Introduction to the hardware and software that control power management in Apple computers.

Troubleshooting Theory	Isolate and resolve issues in a systematic way

Electrostatic Discharge (ESD) Precautions	Practice correct ESD procedures when servicing computers

Component Isolation	How to Isolate and resolve hardware issues in a systematic way by identifying how power flows through the component.

LCDs	Familiarize yourself with the structure and defects of LCDs

Technician Safety	Practice correct CRT safety and hazardous material handling procedures when servicing computers.

Hardware Service Issues	Learn how to identify hardware service issues that are common to most Apple systems

Network Troubleshooting	Isolate and resolve issues with wireless networking products from Apple

Maintenance	Perform an array of maintenance duties in accordance with Apple guidelines

Product Labs	This module is designed to ensure that students will correctly remove and install service components in the following Apple systems: iBook, PowerBook, MacBook, MacBookPro

Product Lab	This module is designed to ensure that students will correctly remove and install service components in the following Apple systems: PowerMac G4, PowerMac G5, IMacs, mac minis, Xserve

Practice Handout/Exam	This module is designed to enable students to study for the Apple Macintosh Certified Technician (ACMT) exam

Product Lab (complete) / Class Review	Final questions, answers, review of class materials.

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